FAQ

We have several branches across Lebanon, including Hamra, Aley, Jbeil, Tripoli, and more. Visit our Locations page for detailed addresses and contact info.

Operating hours vary by location but generally are from 9:00 AM to 10:00 PM, Sunday to Saturday. Please check the specific branch for exact timings.

Yes, items purchased online can be exchanged within 7 days of the delivery date with a valid receipt and in original condition. Please refer to our Return Policy for details.

Follow us on social media or check our website's Offers page to stay updated on the latest deals.

The items that cannot be returned are:

Clearance items clearly marked as such and displaying a No-Return Policy

When the offer notes states so specifically are items that cannot be returned.

Items that fall into the below product types

• Accessories
• Cosmetics
• Underwear
• Swimwear

Also, any consumable items that are used cannot be returned. As outlined in consumer Protection Rights and concerning section on non-returnable items

You can reach us via the Contact Us page, call our hotline, or send us a message on social media.